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e& UAE Coupons
Category | e& UAE Promo Codes & Offers |
Telecom Services | Save 10% OFF |
Postpaid Freedom Mobile Plans | Up To 50% OFF |
Smart TV Category Deals | Up To 47% OFF |
Home Fiber Internet Bundle Offers | Get 30% OFF |
Neo Home Plan | Flat 40% OFF |
Category | Typical Discount | What's Usually Included |
Smartphones | 10-50% off | Current-cycle flagship models are occasionally discounted, with steeper cuts on previous-generation handsets and refurbished stock |
Laptops & Tablets | 20-40% off | Mid-range laptops, iPads, Android tablets; newer MacBook and Surface lines are rarely discounted |
Smart TVs & Home Entertainment | 30-55% off | Samsung, LG, Hisense, and Xiaomi Smart TVs; accessories typically included |
Smart Home Devices | 20-40% off | Smart speakers, security cameras, and home automation kits; promotional pricing is common at launch |
Wearables & Accessories | 25-50% off | Smartwatches, earbuds, cases, and charging accessories; older model wearables are discounted more aggressively |
Postpaid & Prepaid Plans | Up to 50% off for limited periods | Selected Freedom and Emirati Freedom plans; promotional pricing typically applies for the first 6 months |
Home Internet (eLife & Neo Plans) | 30-40% off | Monthly rental discounts on Neo and Ultra fibre plans; free installation is commonly bundled. |
Visit eand.ae or open the e& UAE app and log in to your account, or create one if you have not signed up yet.
Browse and select your desired plan, device, or add-on, and add it to your cart. Proceed to checkout.
On the checkout screen, locate the field labelled "Discount Code".
Paste the code you copied from GrabOn UAE into this field.
Click Apply and confirm the updated price is reflected before completing your payment.
Smiles rewards programme. Smiles is e&'s loyalty SuperApp with over five million members in the UAE. You earn Smiles points on e& bill payments and recharges, and redeem them against e& services, grocery orders, dining, or lifestyle partner offers across more than 11,000 partner outlets. Points can also be exchanged with Etihad Guest Miles. Download the Smiles app and register using your e& account number to start accumulating.
e& UAE app exclusives. The e& UAE app regularly carries lower plan prices and device promotions not available on the website. Postpaid customers get an exclusive 15% bonus cashback on prepaid recharges made through the app, and device purchases come with free 24-hour delivery. Enabling push notifications surfaces device and plan offers as they go live.
SmartPay device instalments. e& UAE's SmartPay programme allows postpaid subscribers to spread the cost of smartphones, tablets, laptops, and Smart TVs over 12, 18, 24, or 36 months, added directly to the monthly bill. This reduces the upfront cost significantly on higher-ticket devices such as the latest iPhones and Samsung flagships. Eligibility is subject to account profile verification.
People of Determination and senior citizen discounts. UAE residents registered as People of Determination are entitled to 50% off selected postpaid mobile plans, eLife home packages, and prepaid data packs. Emirati senior citizens aged 60 and above holding a Thukher or Barakatna card can access up to 66% off eligible Freedom postpaid plans. Both offers are activated through any e& business centre with the relevant government-issued ID.
Bank card promotions. e& UAE has historically run cashback and instalment promotions with UAE banks, including ADCB and Emirates NBD, on device purchases. Offers vary by card tier and promotional period. Check your bank's merchant offers page or the payment banners on eand.ae before checkout to confirm current availability.
Verified promo codes. e& UAE publishes active promotional codes on its own promotions page, and you can check GrabOn UAE for verified e& codes and category offers in one place. Apply the code in the Promo Code field before completing payment to confirm it applies to your cart.
Prepaid recharge bonus. Prepaid customers recharging online or through the e& UAE app receive a 20% bonus credit on every recharge of AED 10 or more. This applies automatically at the point of recharge without requiring a code.
Smiles is e& UAE's lifestyle SuperApp and loyalty programme, available to all e& postpaid and prepaid customers as well as non-e& users. Members earn Smiles points on e& bill payments and recharges at a tiered rate, with higher spends on e& unlocking higher cashback percentages up to 10%. Points accumulate in the Smiles app and are redeemable against e& services or as discounts and e-vouchers at the programme's partner network, which includes grocery stores, restaurants, pharmacies, ride services, and home services across the UAE.
The programme also supports a Rewards Exchange feature, allowing members to convert Smiles points into Etihad Guest Miles or points in other participating loyalty programmes in real time. New postpaid subscribers who activate selected 12-month Freedom plans receive a one-time welcome allocation of Smiles points credited over the first three months. The Smiles app is available on iOS, Android, and Huawei AppGallery, and registration requires no monthly fee.
Smiles Unlimited is a paid super-subscription within the Smiles app that consolidates multiple lifestyle benefits into a single monthly fee. Members receive unlimited free food and grocery deliveries, Buy 1 Get 1 offers, ride cashback, and access to exclusive member-only deals from Smiles partners. The programme estimates monthly savings of over AED 300 for active users. It is most cost-effective for households placing multiple food, grocery, or ride orders per week. A free trial is periodically available for new subscribers.
Sale Name | When It Happens | What to Expect |
Ramadan Sale | March to April | Discounts of up to 80% on smartphones, accessories, and Smart TVs. Postpaid and prepaid plan promotions with bonus data, streaming subscriptions, and Umrah roaming packs. Free Ramadan content added to eLife on-demand packages. |
Eid Al Fitr | Following Ramadan | A second promotional window for devices, plan activations, and gifting-focused bundles. Smiles partner offers on dining and entertainment are typically extended. |
White Friday | November | Plan and device promotions aligned with the wider UAE White Friday sale period. Steepest cuts usually appear in the smartphone and Smart TV categories. |
UAE National Day | December | Themed device and plan promotions tied to December 2. Emirati-focused postpaid offers are commonly activated during this period. |
Dubai Shopping Festival | January to February | e& participates with device discounts and plan offers alongside the broader DSF retail calendar. |
Back to School | August to early September | Discounts on laptops, tablets, and data add-ons ahead of the UAE academic year. Student-oriented device bundles are typically available through the e& UAE app. |
Sales windows and discount depths vary each year. Check eand.ae or GrabOn UAE closer to each event for current offers.
Policy | Details |
Estimated Delivery Time | Free 24-hour delivery on devices and accessories ordered through the e& UAE app. Standard online orders delivered within 1–3 working days. |
Delivery Cost | Free on device purchases made through the e& UAE app. Check eand.ae for current delivery conditions on plan activations and accessories. |
Cash on Delivery | Not available for plan subscriptions. Check the brand's UAE website for current COD availability on device purchases. |
Payment Methods | Visa, Mastercard, American Express, Apple Pay, e& money wallet. SmartPay instalments available for postpaid subscribers on eligible devices. |
Returns Window | Check the brand's UAE website for current terms. Device return eligibility varies by product type and purchase channel. |
Return Method | Initiate through your e& online account or visit the nearest e& business centre. |
Refund Method | Refunded to the original payment method. SmartPay advance payments are adjusted against the account bill if a request is rejected. |
Exchange Policy | Available on selected devices. Confirm eligibility on the product page before purchase. |
VAT | UAE VAT (5%) applies to all taxable products and services. |
Store Pickup | Available at e& business centres and outlets across all seven emirates. |
e& (formerly Etisalat) was founded in 1976 and is headquartered in Abu Dhabi. It was the UAE's first telecommunications provider and remains one of two licensed telecom operators in the country. The group rebranded from Etisalat to e& in February 2022, with the UAE consumer arm operating as Etisalat by e&. The brand offers mobile and home internet plans, digital television through its eLife platform, a range of smartphones, laptops, tablets, Smart TVs, and smart home devices, and financial services through the e& money wallet. e& UAE operates business centres and retail outlets across all seven emirates, alongside a digital-first channel through the e& UAE app. The group holds a 15% stake in Vodafone and operates in over 16 countries across the Middle East, Africa, and Asia.
Channel | Detail |
UAE Phone Number | 101 (from an e& line) or 800 1010 (toll-free) |
WhatsApp Support | Available. Verify the official account via the green tick on WhatsApp before sharing account details. |
Live Chat | Available through eand.ae and the e& UAE app via the Virtual Advisor (AI-powered, 24/7, English and Arabic). |
UAE Store Locations | Business centres and retail outlets across all seven emirates. Use the store locator at eand.ae/en/storelocator.html. |
https://www.instagram.com/eanduae/ | |
https://www.facebook.com/etisalatAbuDhabiMainBusinessCenter/ | |
Twitter / X | https://x.com/eAndUAE |
TikTok | https://www.tiktok.com/@eanduae |
YouTube | https://www.youtube.com/etisalat |
For UAE shoppers looking for electronics, smartphones, and gadgets without a telecom plan, Virgin Megastore UAE is a great option. The retailer stocks smartphones, laptops, tablets, gaming consoles, books, collectibles, and lifestyle accessories across its online store and 40-plus stores in the UAE. Discount depths reach 50-70% during sale events, and the catalogue spans both mainstream and niche entertainment categories. Verified Virgin Megastore discount codes and current offers are listed on GrabOn UAE.
Sharaf DG covers a similar electronics and device category with a strong UAE store presence and a reliable online delivery network. The retailer stocks smartphones, laptops, cameras, home appliances, and accessories from major brands, with competitive pricing across the year and steeper discounts during White Friday and Ramadan. Sharaf DG also accepts COD and runs its own DG Reward loyalty programme for UAE shoppers. You can find active Sharaf DG promo codes and deals on GrabOn UAE.

Most e& UAE promo codes are tied to specific plan types, device categories, or a minimum purchase value. A code valid for a postpaid Freedom plan will not automatically apply to a device purchase or prepaid recharge. Check the offer description before applying the code, and confirm the discount appears in the cart before completing payment.
SmartPay spreads the device cost across monthly instalments billed to a postpaid account. Whether a promo code stacks with a SmartPay purchase depends on the specific offer terms. In most cases, the promotional discount applies to the full device price before it is split into instalments. Confirm the terms on the offer page before placing the order.
Freedom plans are available to all UAE residents and offer postpaid data, calling, and roaming packages at various price points. Emirati Freedom plans are specifically for UAE nationals and include additional benefits and pricing structures suited to that segment. Senior Emirati citizens holding a Thukher or Barakatna card can access up to 66% off selected Emirati Freedom plans, activated at any e& business centre.
Free 24-hour delivery is available on device and accessory purchases made through the e& UAE app. Delivery conditions on orders placed via the website may differ. Check the product page or order summary before checkout to confirm whether free delivery applies to your specific purchase.
Yes. UAE residents holding a government-issued People of Determination ID are entitled to 50% off selected postpaid mobile plans, eLife home packages, prepaid data packs, and monthly rentals on the eLife Family Value Pack. The offer is activated in person at any e& business centre with the relevant ID and a valid Emirates ID.
You earn Smiles points based on your monthly spend on e& services, including postpaid bill payments and prepaid recharges. The earning rate increases with your tier, and higher spends unlock cashback of up to 10% in Smiles points. Points are credited to your Smiles account and are redeemable via the Smiles app. The programme requires registration through the Smiles app, available on iOS, Android, and Huawei AppGallery.
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