Deliveroo Promo Codes

Verified Deliveroo Coupons, Promo Codes & Offers For May 2026

How To Use a Deliveroo UAE Coupon Code (Step-By-Step Guide)

Applying a Deliveroo promo code at checkout is straightforward. Here is the full flow:

• Open the Deliveroo UAE app or visit https://deliveroo.ae and sign in to your account.

• Enter your delivery address to load nearby restaurants and grocery partners in your area.

• Browse restaurants, supermarkets, or HOP and tap Add to Basket on the items you want.

• Tap the basket icon at the top right of the screen to review your items.

• Tap Checkout once you have confirmed the order is correct.

• On the checkout page, scroll to the Add Promo Code field below the Payment Method section.

• Paste your Deliveroo promo code into the field and tap Apply.

• Confirm the discount has updated your order total before proceeding.

• Choose your payment method. Deliveroo accepts Visa, Mastercard, American Express, Apple Pay, and Cash on Delivery.

• Tap Place Order. You can track your rider in real time inside the app.

Additional Ways To Save on Deliveroo UAE

• Use the app instead of the desktop site because Deliveroo often runs app-only flash deals that don’t show up on the website. These usually come through push notifications, so you’ll spot better offers there first.

• You can stack discounts in many cases. Restaurants already run their own deals like 25% off or buy-one-get-one, and those apply automatically. On top of that, you can still use a Deliveroo promo code, which brings the price down further.

• Check the Offers tab before placing an order. It shows all the active deals from nearby restaurants, so you can quickly pick something that’s already discounted.

• Ramadan and Eid are when Deliveroo pushes its best offers. Expect iftar bundles, free delivery at select restaurants, and extra credits for Plus members.

• Group orders help cut delivery costs since everyone shares a single fee instead of ordering separately.

• If your order is more than 15 minutes late, you can claim a credit through your order history within 30 days. This is part of the On-Time Promise and usually applies to Plus Gold members on eligible orders.

• You can earn credits by referring friends. Once they place their first order, the reward gets added to your account.

• Deliveroo Plus benefits don’t block promo codes. You still get free delivery, and you can apply a discount code on top of that.

• For groceries, Deliveroo HOP runs separately and has its own promo codes. New users often get up to 30% off on their first order if they meet the minimum spend.

DELIVEROO PLUS SUBSCRIPTION (UAE)

Deliveroo Plus is the platform's paid membership and the single most valuable saving tool on the app for regular users. It comes in two tiers, Plus Gold and Plus Silver, with different fees and order thresholds.

Deliveroo Plus Gold

Plus Gold is Deliveroo's premium tier, priced at AED 29 per month or AED 290 per year on the standard annual plan. Members get 12 months for the price of 10 on the annual plan, with a launch promotion offering 12 months for the price of 8.

Plus Gold Key Benefits:

• Unlimited Free Delivery on restaurant orders above AED 30 and on grocery and shop orders above AED 50.

• 10% Credit Back on eligible restaurant and grocery orders above AED 80. Credit lands in your Deliveroo account and can be redeemed on a future eligible order. Each credit must be used within three months of being issued.

• Premium Care. 24/7 priority customer support with faster response times for Plus Gold members.

• On-Time Promise. AED 20 in account credit if your order arrives more than 15 minutes after the upper estimate on the tracker. Claim within 30 days of delivery, redeem within three months.

• Plus Rewards. Rotating discounts and exclusive offers from selected restaurants and grocery partners.

• 30-Day Free Trial for new Plus Gold subscribers.

Deliveroo Plus Silver

Plus Silver is the entry tier, priced at AED 19 per month. It is built for customers who place larger but less frequent orders.

Plus Silver Key Benefits:

• Unlimited Free Delivery on restaurant orders above AED 60 and on grocery and shop orders above AED 60.

• Exclusive offers and rewards from a rotating selection of restaurants and stores.

Silver does not include the 10% credit back, Premium Care, or On-Time Promise that Gold members receive.

Is Deliveroo Plus Worth It for people in UAE?

If you order from Deliveroo two or more times a month, Plus Gold typically pays for itself through delivery savings alone, before the 10% credit back is factored in. Standard delivery fees on Deliveroo run around AED 7 to AED 15 per order depending on distance and time of day. Three orders a month at an average AED 10 delivery fee covers the AED 29 Gold subscription. Anything beyond that is net saving. The annual plan reduces the effective monthly cost further.

For lighter users, Silver works out cheaper at AED 19 per month, though the AED 60 minimum order threshold means it is best suited to family orders or larger meal occasions.

AMAZON PRIME + DELIVEROO PLUS SILVER (12 MONTHS FREE)

UAE Amazon.ae Prime members get a 12-month Plus Silver subscription at no extra cost as part of their Prime benefits. Activate it at https://deliveroo.com.ae/amazon-prime by linking your Amazon account.

What this gets you:

• Free Delivery on Deliveroo orders above AED 60 for the full year, normally priced at AED 19 per month.

• Plus Rewards. Access to the same rotating member-only deals available to paying Plus Silver subscribers.

• No automatic renewal into a paid plan. When the 12 months end, you are not enrolled into a paid Deliveroo Plus subscription unless you opted in from an existing Plus account.

Important to know:

• Service fees and small order fees still apply on Plus Silver orders.

• If you cancel your Amazon Prime membership, you lose access to Deliveroo Plus.

• A Plus Silver membership activated through Amazon Prime is tied to the country you signed up in. If you already had a Deliveroo Plus account in another country, you need to deactivate it first before activating the UAE Prime offer.

• Existing Deliveroo Plus customers can switch to the Prime-linked offer through their account settings.

DELIVEROO UAE BANK CARD OFFERS

Deliveroo does not currently issue a co-branded credit card in the UAE. However, several UAE bank cards offer strong cashback on food delivery apps including Deliveroo:

• Liv Cashback+ Credit Card (Emirates NBD). Up to 6% cashback on dining and food delivery apps, capped monthly. Among the highest-yielding cards for regular Deliveroo users.

• Mashreq Cashback Credit Card. Free for life, with cashback on dining and online spend, capped at AED 1,000 monthly. Useful for households who order frequently and want a no-fee card.

• ADCB Touchpoints. Reward points on dining and online transactions, redeemable across the ADCB rewards catalogue.

• HSBC Cash+ Credit Card. 1% cashback on all eligible purchases including food delivery, with bonus cashback on minimum monthly spend.

Bank-specific dining cashback can usually be combined with a Deliveroo promo code at checkout, since the cashback is applied by the bank to the post-discount transaction value. Always check the card's monthly cashback cap and exclusions before relying on it as your main saving tool.

DELIVEROO UAE REFUND & ORDER ISSUES

Deliveroo handles food orders rather than physical merchandise, so its refund process is built around order quality and delivery accuracy.

When Can You Claim a Refund on Deliveroo Orders

You can request a refund or credit through the app if:

• An item is missing from your order

• An item arrived damaged, spilled, or visibly incorrect

• The wrong order was delivered

• A grocery item covered by Freshness Promise has a best-before date that is the day of delivery or the next day

• The order failed to arrive

Refunds are processed to the original payment method or as Deliveroo account credit, depending on the resolution. Card refunds typically reach your bank within 7 to 14 working days. Account credit is applied immediately and can be used on your next eligible order.

How To Request a Refund on Deliveroo

• Open the Deliveroo app or website.

• Go to Order History and select the affected order.

• Tap Order Help.

• Select the issue that matches your problem and follow the prompts.

For grocery items, refund or credit requests must be raised within 48 hours of delivery. For restaurant orders, raise the issue as soon as possible after delivery.

Deliveroo’s On-Time Promise Credit

If a Plus Gold member's order arrives more than 15 minutes later than the upper time estimate, AED 20 in credit is added to the account. Claim within 30 days of delivery and redeem within three months. The promise excludes redeliveries, pick-up orders, and orders delivered directly by the partner.

DELIVEROO UAE SHIPPING & DELIVERY

Understanding Deliveroo's delivery model helps you plan orders and choose the right offer.

Standard Restaurant Delivery

Most restaurant orders are delivered within 30 to 45 minutes from the time of order. Delivery fees vary by distance, time of day, and rider availability, typically ranging from AED 5 to AED 15 per order. The fee is shown on each restaurant page before you start your basket.

Free Delivery Conditions

Free delivery is available in three ways:

• Plus Gold members get free delivery on restaurant orders above AED 30 and on grocery or shop orders above AED 50.

• Plus Silver members get free delivery on orders above AED 60.

• Non-members can find selected restaurants offering free delivery on orders above their stated minimum, shown on the restaurant page.

Deliveroo HOP

Deliveroo HOP is the platform's rapid grocery service. HOP orders are delivered in as little as 15 minutes within a defined radius of each delivery-only store. The current UAE HOP partner is Choithrams. HOP carries fresh food, shelf-stable groceries, household, personal care, and pet care items.

Areas Covered

Deliveroo operates across all seven emirates including Dubai, Abu Dhabi, Sharjah, Ajman, Ras Al Khaimah, Fujairah, and Umm Al Quwain. Restaurant availability varies by neighbourhood, with Dubai and Abu Dhabi having the widest selection.

Order Tracking

Real-time tracking is available inside the app from the moment a restaurant accepts your order. The tracker shows preparation, pickup, and rider location until the food arrives at your door.

DELIVEROO SALE EVENTS (When To Find the Best Deals)

Deliveroo runs several major promotional periods through the year where you can stack platform-wide offers with active coupon codes for maximum savings.

Ramadan Offers

Ramadan is one of Deliveroo's most active promotional windows in the UAE. Expect iftar bundle deals from major restaurant chains, free delivery promotions from selected partners, and increased credit back boosts for Plus Gold members. The 2026 Ramadan campaign is currently live with a wide range of restaurant offers.

Eid Al Fitr and Eid Al Adha

Deliveroo runs themed offers during both Eid celebrations, with festive bundle deals on family-style menus and gourmet restaurants. Suhoor and iftar add-ons remain available through Eid Al Fitr.

White Friday Sale (November)

The UAE's answer to Black Friday brings deeper discounts across food and grocery, including Plus subscription promotions and HOP grocery offers. White Friday is also a strong time to start a new annual Plus Gold plan if the launch promotion is running.

Cyber Monday

Cyber Monday extends White Friday with online-focused offers, occasional bonus credit for Plus members, and new-user incentives.

UAE National Day (December)

Selected restaurants run themed bundles and discounts around UAE National Day. Patriotic-themed menus from local partners often appear with promo code support.

Summer Initiatives (June to August)

Deliveroo runs summer-focused campaigns during the peak heat months including credit back boosts, free delivery promotions, and indoor dining alternatives via the app.

About Deliveroo UAE

launched in the UAE in 2015 and operates across major cities like Dubai, Abu Dhabi, Sharjah, and Ajman. It connects users with local restaurants, grocery stores, and convenience outlets, delivering orders through its own network of riders.

The platform is built for quick, on-demand delivery, with most orders arriving in around 30 minutes. Along with restaurant food, Deliveroo also offers grocery delivery through supermarket partners and its own rapid delivery service, HOP.

In the UAE, Deliveroo focuses heavily on local restaurant partnerships and hyperlocal delivery, meaning what you see depends on your area. It also runs features like scheduled delivery, subscription-based free delivery through Plus, and delivery-only kitchens (Editions) to expand restaurant reach.

NOON ALTERNATIVE? CONSIDER THESE FOR FOOD DELIVERY

If Deliveroo does not list your favourite restaurant or is not available in your area, two alternatives serve UAE food delivery well.

Talabat UAE is the largest food delivery platform in the GCC by restaurant count, with the widest neighbourhood coverage across all seven emirates. Talabat Pro, its subscription service, offers free delivery and member-only discounts, similar to Deliveroo Plus. Talabat also runs grocery delivery through its tMart service, comparable to Deliveroo HOP. Verified Talabat coupon codes are available alongside ongoing category offers.

Careem Food is the food delivery arm of Careem, with broader integration into the Careem super app. Members of Careem Plus get free delivery and discounts across Careem Food, ride-hailing, and other services in one bundle. Careem's restaurant partners overlap heavily with Deliveroo in major cities. Active Careem Food offers and codes are listed for users planning to consolidate spending across services.

HOW TO REACH DELIVEROO CUSTOMER SUPPORT

Need help with a Deliveroo order, a refund, a Plus subscription query, or a coupon code that is not working? Contact Deliveroo through any of these channels:

• Toll-Free UAE Phone Number. +971 800 76648

• Email. [email protected]

• In-App Help. Open the Deliveroo app, go to Order History, select the order, and tap Order Help. This is the fastest route for active or recent orders.

• Live Chat. Available through the Deliveroo app and the Help Centre on the website.

• Plus Gold Premium Care. 24/7 priority support inside the app for Plus Gold members.

• Social Media.

• Instagram: @deliveroo_ae

• Twitter / X: @Deliveroo_ae

• Facebook: Deliveroo UAE

• Press Enquiries. [email protected]

• Restaurant Partner Support. [email protected] or +971 4 249 0306