60%
Off

Faces UAE Coupon Codes 2026
Category | Faces UAE Promo Codes & Offers |
Free Shipping | Orders Over AED 299 |
Men's Grooming | 20% OFF |
Free Fragrance | Orders Over AED 750 |
Free Gift Cards | 2 Free Gift Cards |
Fragrance Collection | Up To 15% OFF |
Category | Typical Discount | What's Usually Included |
Fragrance | 15-40% off | Dior, Chanel, YSL, Armani, Guerlain, Jean Paul Gaultier |
Skincare | 20-50% off | Clarins, Estee Lauder, Clinique, Lancôme, Shiseido |
Makeup | 20-50% off | Dior Beauty, YSL Beauty, Givenchy, Clinique, By Terry |
Haircare & Tools | 20-40% off | Olaplex, Kérastase, Shark Beauty hair tools |
Bath & Body | 25-50% off | Gift sets, body lotions, shower gels, deodorants |
Gift Sets | 30-60% off | Branded fragrance and skincare sets across most major labels |
Online Exclusive Brands | Varies by offer | Lattafa, Nasomatto, Jovs, SK-II, Arabian Oud |
Visit faces.ae and add your chosen items to your bag.
Click the bag icon at the top right of the page and select Go to Checkout.
On the checkout page, click the Got a coupon code? option below your order details.
Enter or paste your code into the Enter coupon code field.
Click Apply and confirm the updated price is reflected before proceeding.
Proceed to the final checkout page to complete your order.
MUSE loyalty programme. Faces participates in MUSE, the Chalhoub Group loyalty programme available to UAE residents. You earn MUSE Points on eligible purchases in-store and online, which can be redeemed against future orders or used to book curated lifestyle experiences through the MUSE app. Check the MUSE section on faces.ae or download the MUSE app to register and track your balance. Points earned through MUSE are also valid at other Chalhoub partner brands, including Level Shoes and L'Occitane.
App-exclusive discount. The Faces UAE app offers 15% off your first app order. Download the app from the App Store or Google Play, sign in to your account, and browse the same catalogue as the website. App pricing applies to full-price items, so it is worth checking before placing a desktop order if you haven't used this offer yet.
Subscribe and Save. Faces UAE offers a subscription service on selected products. You receive 10% off your first delivery, 15% off your second, and 15% plus double MUSE Points from the third delivery onwards. Shipping is free on all Subscribe and Save orders. This is useful for regularly repurchased skincare or bodycare products where repeat discounts add up quickly.
Tabby and Tamara. Both are accepted on faces.ae for orders meeting the minimum threshold. Tabby splits the total into four interest-free payments; Tamara offers similar BNPL terms. This is available across the main product catalogue, including fragrance, skincare, and haircare tools.
Free gift with purchase offers. Faces runs brand-specific gift-with-purchase promotions throughout the year, particularly on fragrance and prestige skincare. These are time-limited and linked to a minimum spend per brand - for example, spending AED 350 on Clarins or AED 550 on Armani Beauty to receive a branded pouch and product minis. Check the Beauty Offers section on faces.ae before checkout to identify which brands currently have active GWP deals.
Promo code offers. Faces publishes site-wide and category-specific codes, including partner codes from Tabby and Tamara promotions. GrabOn UAE lists verified Faces promo codes alongside any current category or sitewide offers. Enter the code in the Add Voucher Code field during checkout to confirm it applies to your cart before paying.
Exclusive bundles. The Exclusive Bundles section on faces.ae groups products from a single brand at a lower combined price than buying them individually. These are most common in skincare and fragrance categories and rotate regularly. Check the Beauty Offers tab to find current bundle deals before adding items to your bag separately.
MUSE is the loyalty programme of the Chalhoub Group, the parent company behind Faces UAE. UAE residents can enrol online at experience-muse.com or in any Faces store by providing basic personal information and downloading the MUSE app. Points accumulate on eligible purchases made in-store and on faces.ae, and are credited to your online statement within 30 days of each transaction.
Points can be redeemed in-store only, though the MUSE app also allows you to use them to book curated lifestyle and beauty experiences. The programme has tiered benefits, including welcome gifts, birthday bonuses, and early access to major sale events. Note that MUSE Points are not earned on purchases of Chanel, Dior, or items shipped from outside the UAE. For current earning rates, tier details, and UAE-specific terms, visit experience-muse.com/tiersandbenefits/en-ae.
Sale Name | When It Happens | What to Expect |
Ramadan Sale | February to March | Sitewide discounts of 20-40% across fragrance, makeup, skincare, and gift sets. Bundle and multi-brand promotional bundles are common, particularly on gifting-oriented SKUs in the final ten days. |
Eid Al Fitr | Following Ramadan | A second markdown window with Eid gift sets across fragrance and makeup brands. Free gift-with-purchase offers are common during this period, and tabby partner codes have historically run at Eid. |
White Friday | November | Faces participates in the UAE's major November sale event with sitewide discounts. Fragrance and prestige skincare see the sharpest price drops. App orders tend to carry additional discount stacking during this period. |
Dubai Shopping Festival | December to January | Sitewide and category promotions aligned with the wider DSF retail calendar. Haircare tools, fragrance gift sets, and makeup palettes are typically well discounted. |
Eid Al Adha | June | Discounts on fragrance, makeup, and gifting products. Historically coincides with Dubai's 3-Day Super Sale, during which beauty categories see additional markdowns across participating retailers. |
Back to School | August to September | Lighter promotional period for Faces. Bodycare, hair tools, and entry-level makeup products are more likely to feature offers. |
Summer Sale | June to August | Faces runs a mid-year clearance on selected skincare, bodycare, and older fragrance collections. Discount depths vary by brand and category. |
Sales windows and discount depths change each year. Check faces.ae or GrabOn UAE closer to each event for the current offers.
Policy | Details |
Estimated Delivery Time | Standard delivery within 2-5 working days across the UAE. Same-day delivery available in Dubai for orders placed before 5 PM. 4-hour delivery available in Dubai for orders placed between 8 AM and 6 PM. |
Delivery Cost | Free on orders of AED 299 and above. Orders below AED 299 incur a delivery fee of AED 10. |
Cash on Delivery | Available. An additional fee of AED 15 applies to COD orders. |
Payment Methods | Visa, Mastercard, American Express, Tabby, and Tamara. Tabby is available on orders above AED 30. |
Returns Window | 7 days from delivery. Items must be unused, in original sealed packaging, with all Faces tags attached. Returns on sale, promotional, or opened products are not accepted. |
Return Method | Contact customer service at 800-965-664 within 7 days to initiate a return. A courier will be arranged. |
Refund Method | Refund to the original card within 10 working days of return receipt. Online voucher within 2 business days. In-store credit note or e-gift card is also available. Refund excludes the COD fee and the shipping fee. |
Exchange Policy | Exchanges available within 15 days of delivery on unopened, unused items only. Not available on opened or used products. |
Faces is a beauty retailer founded in 2000 and part of the Chalhoub Group, the Dubai-headquartered luxury retail group with operations across the Middle East. Originally launched under the Faces name, the brand was briefly rebranded as Wojooh before returning to its original identity in 2019. The UAE is Faces' home market, with stores across Dubai and Abu Dhabi including its flagship location at Mall of the Emirates. The retailer stocks fragrance, skincare, makeup, haircare, and bodycare products from over 100 international and niche brands, alongside a growing section of online-exclusive labels. Faces also operates in Saudi Arabia, Kuwait, Egypt, Lebanon, Qatar, Jordan, Morocco, and Bahrain, and has introduced in-store beauty services including skin analysis, brow treatments, and fragrance layering consultations.
Channel | Detail |
UAE Phone Number | 800 965 664 (toll-free, Monday to Sunday, 10 AM to 11 PM) |
WhatsApp Support | +971563299902 [10 am to 2 am (Mon to Sun)] |
Live Chat | Not available |
UAE Store Locations | Multiple stores across Dubai and Abu Dhabi. Use the Store Locator at faces.ae/en/stores. |
https://www.instagram.com/facesbeautymiddleeast/ | |
https://www.facebook.com/FacesBeautyMiddleEast/ | |
Twitter / X | https://x.com/FacesBeautyME |
TikTok | https://www.tiktok.com/@facesbeautymiddleeast |
YouTube | https://www.youtube.com/@Facesbeautymiddleeast |
Sephora UAE carries a wide range of prestige fragrance, skincare, and makeup brands, with a particular strength in exclusive product launches and its own private-label collection. The Sephora Beauty Pass loyalty programme allows UAE shoppers to earn and redeem points across in-store and online purchases, with tiered benefits including birthday gifts and early sale access. Sephora coupon codes are listed on GrabOn UAE alongside active seasonal offers.
Lookfantastic is great for UAE shoppers focused on skincare and haircare, with a broad catalogue that includes clinical and professional-grade brands, such as Medik8, SkinCeuticals, and ghd. The site also runs regular brand-specific discount events throughout the year. Lookfantastic promo codes on GrabOn UAE cover both sitewide and category-specific offers for UAE shoppers.

Faces promo codes are typically not valid on items already marked down in a sale or promotional event. The standard terms state that discount codes apply to full-price products only. Check the specific code's terms before applying, as some brand-partner codes (such as those tied to tabby or tamara promotions) may have different eligibility rules. If a code does not apply to your cart, it is most likely due to the sale-item exclusion.
Free delivery applies to orders of AED 299 and above. For orders below this threshold, a delivery fee of AED 10 applies for standard delivery. Cash on delivery orders carry a separate AED 15 service fee regardless of cart value. Subscribe and Save orders qualify for free delivery without a minimum order requirement.
MUSE Points are earned on eligible purchases in-store and on faces.ae. Points are credited to your account within 30 days of the transaction and are currently redeemable in Faces stores only, not online. Purchases of Chanel, Dior, or products shipped from outside the UAE do not earn MUSE Points. To check your balance, download the MUSE app or visit experience-muse.com.
Faces delivers across the UAE, including Abu Dhabi, Sharjah, and the Northern Emirates. Same-day and 4-hour delivery options are currently limited to Dubai. Delivery timelines to Sharjah, Ajman, Ras Al Khaimah, Fujairah, and Umm Al Quwain are longer than for Dubai. Check the delivery estimate at checkout before confirming your order if timing matters.
Faces does not accept returns on items bought during promotional or sale events, regardless of the sale period. If your order was placed using a promo code that discounted the item, return eligibility depends on whether the product was sold at a promotional price. For items bought at full price during a sale period, the standard 7-day return window applies as long as the item is unused and in its original sealed packaging.
A Faces promo code and tabby or Tamara can be used on the same order. The promo code reduces the cart total first, and the resulting amount is then split through the chosen BNPL provider. Some tabby and Tamara partner codes issued directly by those platforms also apply to faces.ae orders - check the relevant platform for any active Faces-specific offers before checkout.
Subscribe Now
Get The Latest & Best Coupon/Offer Alerts