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Urban Company Coupon Codes
Category | Urban Company UAE Promo Codes & Offers |
Home Healthcare Service | Grab 20% OFF |
Cleaning Services | Save 50% OFF |
Noon Credit Card Savings | Enjoy 5% OFF |
Baby Sitting Serices | Enjoy 50% OFF |
Cooking Services | From AED 59 OFF |
Service Category | Typical Discount | What's Usually Included |
Home Cleaning | 20-50% off | Part-time cleaners, full-home deep cleaning, bathroom and kitchen cleans, sofa and carpet cleaning |
Cleaning Subscriptions | 15-20% off vs. one-time rates | Monthly packages with weekly session frequency; new subscribers typically receive a first-booking discount |
Women's Salon & Spa | 10-35% off | Waxing, threading, facials, mani-pedi, body massages; new-season treatments rarely discounted |
Men's Grooming & Massage | 10-30% off | Haircuts, beard trims, manicure and pedicure, Swedish and deep-tissue massage; premium add-ons excluded |
Home Repairs & AC Services | Varies by offer | Plumbing, carpentry, electrical, AC servicing and installation; AC repair typically excluded from promo codes |
Pest Control & Deep Cleaning | 15-40% off | Cockroach, ant, and rodent treatments; disinfection services; mattress and upholstery cleaning |
Household Staff Placement | Rarely discounted | Full-time maids, drivers, cooks, babysitters and visa processing; placement fees not typically reduced by promo codes |
1. Visit urbancompany.com/dubai or open the Urban Company app and log in to your account.
2. Select the service you want to book and choose your preferred date and time slot.
3. On the booking summary screen, click the field labelled “Coupons and offers.”
4. Enter the code into the designated field and tap Apply to confirm the discount.
5. Review the updated total, then complete payment using your preferred method.
• First-booking discount. New users on the Urban Company UAE app or website typically receive a discount on their first service booking. The offer is applied at checkout and covers most cleaning and beauty categories, with AC repair and household staff placement usually excluded.
• Cleaning subscription pricing. Booking a monthly cleaning subscription costs less per session than booking one-time cleans individually. Subscriptions start from AED 164 per month in Dubai and Abu Dhabi, and from AED 144 per month in Sharjah. The platform has offered first-subscription discounts of up to 20% for new subscribers at various points.
• Referral programme. Urban Company UAE runs a refer-and-earn programme where existing users share a personal referral code. Both the referring user and the new sign-up typically receive AED 50 in UC Credits when the referred user completes their first booking. Credits are redeemable against future service bookings through the app.
• UC Credits accumulate through referrals and promotional campaigns and can be applied at checkout to reduce the amount payable. Credits are app-based and cannot be withdrawn as cash. Check the Credits section of your Urban Company account to see your current balance before booking.
• App-exclusive offers. The Urban Company app occasionally lists flash promotions and service-specific discounts that are not available on the website. Turning on push notifications in the app settings surfaces these before they appear on broader coupon platforms. GrabOn UAE also lists verified Urban Company promo codes across home cleaning and beauty categories that can be applied at checkout.
• Seasonal and festive promotions. Urban Company UAE has run discounts of up to 50% on cleaning and beauty services during Ramadan and around Eid periods. White Friday promotions in November have also delivered category-wide reductions. Checking the app or website in the lead-up to these periods typically surfaces the active offer.
• Multi-visit massage packages. For women's at-home massage services, Urban Company offers multi-session packages at a lower per-visit rate than single bookings. Savings of up to 25% are available on packages covering Swedish, deep tissue, and Thai massage options in Dubai.
Urban Company's Monthly Cleaning Subscription is available to residents across Dubai, Abu Dhabi, and Sharjah. Subscribers select a session length between one and four hours and choose how often cleanings take place, from once to six times per week. The same cleaner is assigned for each visit where scheduling allows, which reduces the time spent briefing a new professional on each session.
Pricing starts from AED 164 per month in Dubai and Abu Dhabi, and from AED 144 per month in Sharjah. At the lowest frequency tier, this works out to approximately AED 32 per weekly session. The subscription is managed through the Urban Company app, where users can reschedule sessions or adjust frequency. Cancellation terms and any applicable notice periods are set out in the app at the time of sign-up.
Sale Name | When It Happens | What to Expect |
Ramadan Offers | February to April (varies by year) | Discounts of 20–50% on home cleaning, women's spa, and salon services. Bundle deals on multi-session packages are common in the final two weeks of the month. |
Eid Al Fitr | Following Ramadan | Beauty and salon promotions targeting gifting and pre-celebration grooming. Cleaning bookings also see short-term discounts ahead of Eid gatherings. |
White Friday | November | Sitewide promotional codes and category-level discounts on cleaning and beauty services typically run for several days in late November. |
Dubai Summer Surprises | June to August | Discounts on AC servicing, pest control, and deep cleaning during the summer months, when demand for these services is highest in Dubai. |
Dubai Shopping Festival | January to February | Platform-level promotions on cleaning subscriptions and salon packages aligned with the wider DSF retail period. |
Eid Al Adha | June to July (varies by year) | A second festive discount window with offers on grooming, beauty, and home preparation services ahead of the holiday period. |
Sales windows and discount depths vary each year. Check the Urban Company UAE app or GrabOn UAE closer to each event for the current offers.
Policy | Details |
Service Arrival Time | Professionals arrive within the scheduled time window selected at booking. Some categories offer same-day slots subject to availability. |
Service Fee | Pricing is displayed at the time of booking and varies by service type, duration, and location within UAE. All charges are inclusive of VAT. |
Cash Payment | Cash payment after service completion is available. Select this preference in the app before your booking is confirmed. |
Payment Methods | Visa, Mastercard, Apple Pay, and UC Credits. Cash payment on completion is also available for most services. |
Cancellation Policy | Cancellations made more than 12 hours before the scheduled appointment are free of charge. Cancellations within 12 hours may incur a fee. Check the app for current terms. |
Refund Method | Refunds for cancelled bookings are credited within 5 to 7 business days. Amount returns to the original payment method or as UC Credits. |
Service Guarantee | Urban Company offers a service re-do or partial refund if the completed work does not meet the standard described at booking. Raise a complaint through the app Help Centre. |
Coverage Area | Services available across Dubai, Abu Dhabi, Sharjah, Ajman, Ras Al Khaimah, and select Northern Emirates locations. Availability varies by service category. |
Urban Company (formerly UrbanClap) is an Indian multinational home services platform founded in November 2014 by Abhiraj Bhal, Varun Khaitan, and Raghav Chandra, headquartered in Gurgaon, India. The platform entered the UAE market and established Dubai as one of its primary international hubs, serving residents across Dubai, Abu Dhabi, Sharjah, and other emirates. In January 2020, the company rebranded from UrbanClap to Urban Company.
In the UAE, Urban Company connects residents with background-verified professionals for home cleaning, women's and men's salon services, spa and massage treatments, home repairs, AC servicing, pest control, and household staff placement. The platform operates with no physical stores; all bookings are made through the app or website. As of 2025, Urban Company has built a network of over 40,000 registered professionals globally, with its UAE operation covering all seven emirates across its core service categories.
Channel | Detail |
UAE Phone Number | Not publicly listed. Support is managed through the in-app Help Centre. |
WhatsApp Support | Not confirmed on the UAE contact page. Use the in-app Help Centre as the primary channel. |
[email protected] (global support address) | |
Live Chat | Available through the Help Centre section of the Urban Company app and website. |
UAE Store Locations | No physical stores. Online and app-based platform only. |
https://www.instagram.com/urbancompany_uae/ | |
https://www.facebook.com/UrbanCompanyUAE/ | |
Twitter/X | https://x.com/urbancompany_UC |
TikTok | https://www.tiktok.com/@urbancompany_uae |
YouTube | https://www.youtube.com/@UrbanCompanyYT |
Justlife is a strong alternative for UAE residents looking for home cleaning, salon, spa, and healthcare-at-home services. The platform covers Dubai, Abu Dhabi, Sharjah, and other Emirates, and is notable for its healthcare booking category, which includes at-home lab tests and nurse visits. Cleaning packages start from competitive per-session rates, and Justlife runs regular promo code campaigns across both new and existing users. Verified Justlife coupon codes are available on GrabOn UAE for residents looking to reduce the cost of their first or ongoing bookings.
Careem is another option for UAE residents who primarily need on-demand home cleaning or errand-style services alongside ride-hailing. Careem has expanded into home services and delivery in Dubai and Abu Dhabi, making it practical for users who already have the app installed. The platform occasionally runs bundled offers across service categories for Careem Pay users. Active Careem offers are listed on GrabOn UAE for users who want to save on their next booking.

Most promo codes apply to home cleaning, salon, spa, and pest control bookings but exclude AC repair and household staff placement services. The exclusions are listed in the code's terms and conditions at checkout. Confirm the code applies to your selected service before completing the booking.
Promo codes and UC Credits can generally be used in the same transaction. Apply the promo code first at checkout, then apply any available UC Credits to the remaining balance. Check the booking summary screen to confirm both have been counted before payment.
Urban Company UAE has run Ramadan promotions on cleaning and beauty services in previous years, with discounts of up to 50% on selected bookings. Offers are typically announced through the app and on the brand's UAE social channels in the weeks before Ramadan begins. Applying a verified promo code from GrabOn UAE during this period can stack with any active platform-wide offer, subject to code terms.
Urban Company operates across Dubai, Abu Dhabi, Sharjah, Ajman, Ras Al Khaimah, and several Northern Emirates locations. Not all service categories are available in every emirate. Check the app and enter your address to confirm which services are bookable at your location before paying.
Existing users can share a personal referral code from the app's referral section. When the referred person signs up and completes their first booking using the code, both users receive AED 50 in UC Credits. Credits are visible in the app's Credits section and are deducted automatically at the next checkout.
Bookings can be rescheduled or cancelled through the app or website. Cancellations made more than 12 hours before the appointment are free of charge. Cancellations within 12 hours of the scheduled time may incur a cancellation fee. If Urban Company cancels from their side, a full refund is processed within 5 to 7 business days.
All service professionals on the Urban Company UAE platform undergo background verification before they are listed. The app also features an SOS button in the Help Centre that is accessible during an active service session. Professional ratings are visible on booking pages and can be used to re-request a preferred professional for future sessions.
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