25%
Off

COS Coupon Codes
Author: Shaoni
Address: Dubai, UAE
Category | Typical Discount | What's Usually Included |
Womenswear | 30-50% off | Dresses, tailored trousers, knitwear, and minimalist tops |
Menswear | 30-50% off | Oversized t-shirts, structured jackets, knit polo shirts, and chinos |
Bags & Accessories | 20-40% off | Leather crossbody bags, oversized totes, jewelry, and belts |
Sale Section | Up to 50% off | End-of-season clearance items across all departments |
Aura loyalty program. COS is part of the Alshaya Group's Aura rewards program in the Middle East. By linking your Aura account to your COS profile, you earn points on every purchase based on your tier level. These points can be redeemed for cash discounts on future orders at COS or any other participating Alshaya brand in the UAE.
First order discount. COS frequently offers a 10% discount for new customers who sign up for the brand's email newsletter. This code is sent directly to your inbox and can be applied to your first full-priced order on the website.
Free delivery threshold. Standard home delivery costs 35 AED, but COS waives this fee entirely if your order exceeds 399 AED. Grouping your purchases to meet this minimum is an easy way to avoid unnecessary shipping surcharges.
Click & Collect. If your order does not reach the 399 AED free delivery threshold, you can select the Click & Collect option at checkout. This allows you to pick up your order for free at participating COS stores in the UAE, completely bypassing the standard delivery fee.
Buy Now, Pay Later. COS integrates with Tabby and Tamara at checkout, allowing you to split the cost of higher-priced items, like heavy winter coats or premium leather bags, into 3 or 4 interest-free installments.
Because COS is operated by the Alshaya Group in the Middle East, every online and in-store purchase qualifies for Aura loyalty rewards:
Sale Name | When It Happens | What to Expect |
Mid-Season Sale | March and October | Up to 50% off transitional pieces, lightweight knitwear, and past-season accessories. |
Summer Sale | June to August | Deep discounts on linen blends, summer dresses, and short-sleeve shirts. |
White Friday | November | Sitewide markdowns and extra percentage-off promo codes applied to the autumn and winter collections. |
Dubai Shopping Festival (DSF) | December to January | In-store and online clearance align with the wider Dubai retail festival, dropping prices on heavy winter items. |
Policy | Details |
Estimated Delivery Time | Standard delivery across the UAE takes 2 to 3 working days. |
Delivery Cost | 35 AED for orders under 399 AED. Free for orders of 399 AED and above. Click & Collect is free. |
Payment Methods | Visa, Mastercard, Apple Pay, Tabby, Tamara, and Cash on Delivery. |
Cash on Delivery Surcharge | Cash payments incur an additional handling fee of 40 AED per order. |
Returns Window | 14 days from the date of delivery or collection. |
Non-Returnable Items | Underwear, swimwear (if the hygiene seal is removed), earrings, and opened beauty products. |
Return Method | Online orders can be returned in-store at any UAE COS location, or you can request an online courier pick-up via your account. |
Refund Method | Refunds are issued to the original payment method within 14 days after the warehouse processes the return. Cash on delivery orders can be refunded via an Aura credit or a bank transfer. |

Launched in London in 2007, COS sits under the H&M Group umbrella and offers reinvented classics and wardrobe essentials for men and women. In the Middle East, the brand is operated by the Alshaya Group, maintaining a strong physical presence in major luxury shopping centers like The Dubai Mall and Mall of the Emirates. The brand focuses heavily on sustainable practices, utilizing recycled, repurposed, and sustainably sourced materials to create timeless pieces designed to last.
Channel | Detail |
UAE Phone Number | 800 74292 (Alshaya Customer Care) |
Online Form | Available via the "Contact Us" page on the website |
UAE Store Locations | The Dubai Mall, Mall of the Emirates, Dubai Marina Mall, The Galleria Al Maryah Island |
https://www.instagram.com/cosstores/ | |
https://www.facebook.com/cos/ |
H&M is the parent brand of COS and serves as a highly accessible alternative. While COS focuses on premium fabrics and minimalist designs at a higher price point, H&M provides a vast range of fast-fashion trends, everyday basics, and children's clothing at significantly lower prices. Both brands share the Aura loyalty program in the UAE. Shoppers can use H&M promo codes from GrabOn UAE to stack discounts on already affordable items.
GAP offers a similar focus on wardrobe staples and high-quality casual wear, but with a distinct classic American aesthetic rather than the European minimalism of COS. GAP is the preferred alternative for heavy denim, fleece hoodies, and comfortable family wear. It also features a much broader kids and baby section. Shoppers can find GAP coupon codes to apply flat percentage discounts on premium denim and seasonal outerwear collections.
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